Web Portals Product Manager

Job Title: Web Portals Product Manager
Contract Type: Contract
Location: Sydney
Salary: $136-150 k package
Reference: 634491
Job Published: October 30, 2020 11:16

Job Description

Our client is seeking a Web Portals Product Manager with a strong understanding of APIs and UX.

This is an exciting opportunity to work with a purpose-driven company and a team of like-minded people. We are looking for someone who is a great culture fit and whose values align with a company that seeks excellence, is looking to achieve success together, is the champion of their members, and is accountable.

The portal provides essential features and functionality to help members to manage and engage with the brand. The role of the Web Portals Product Manager is to lead the development and execution of an integrated feature roadmap, enabling the delivery of new capability to allow members to self-service with ease.

The Web Portals Product Manager has a critical role in delivering a cohesive digital journey across multiple back-end portals to present one “front end” to the customer. You represent the voice of members in this channel and will leverage data, user, brand, and segmentation research to understand customer needs and pain points, and translate these into great digital experiences.

A key success factor for this role is the ability to consult senior stakeholders throughout the business to achieve business goals through the delivery of world-class digital UX. You will be a great communicator and work constructively with stakeholders across different technology and business disciplines. In particular, you will foster a close relationship with technical teams within the Innovation & Transformation team as you identify and prioritize key technical enablers to deliver on the product roadmap within an Agile delivery framework.

The ideal candidate will have a level headed and logical approach, they will enjoy working in a collaborative, friendly, and diverse environment with people who are trying to build a ‘center of excellence’.

Core focus areas:
  • Maintain and deliver on product vision, strategy, and roadmap, ensuring continued alignment to overall business and strategic goals.
  • Design and deliver product features using continuous improvement / agile methodologies, working closely alongside internal and external technology partners.
  • Consult to stakeholders including project teams to ensure digital UX is a central consideration in any initiatives
  • Identify gaps and opportunities to continue to improve the web portal experience, address pain points and drive growth and member satisfaction
  • Support the delivery of digital campaigns within web portals, and increasing digital adoption
  • 5+ years of website product management experience with a focus on feature delivery
    • Strong experience in overseeing UI/UX research and design, leading continuous Agile delivery
    • Strong experience working with technical teams on APIs, system integrations, and development
    • Experience in developing product roadmaps and delivering initiatives to achieve business objectives
    • Experience in managing vendors and service providers
    • Comfortable working within fixed budgets
    • Strong oral and written communication skills, ability to present to large groups in a clear and motivational
    • Strong understanding of web analytics and performance reporting
If this sounds like you, apply for the role below or send your CV and a cover letter outlining your relevant experience to eerikssonmars at