Job Description
As a Mid-Market Account Manager, you will thrive in a flexible and diverse environment and accelerate the success we are achieving. The primary focus of this role will be revenue growth and retention among a portfolio of key current accounts.
A typical day for you may look like this...
- Working closely with clients to answer daily enquiries
- Build on existing relationships to extend reach within an account
- Ensure maximum contract length (36 months preferred) for all contract renewals
- Drafting client presentations and proposals
- Researching and analysing marketing strategies for clients
- Delegate day-to-day customers support
- Act promptly on any opportunities for upsell and ensure maximum value is extracted
- Contribute to team objectives for upsell as well as individual targets
- Following up with potential clients via phone, email and face to face
- Assisting in the development of regular mobile marketing communications for clients
More about what you need to bring…
- Track record of closing deals and reaching KPIs
- Strong commercial expertise, proven ability to build and maintain relationships
- CRM systems experience (Salesforce)
- 3-5 years sales/account manager experience
- Solid background in Tech/Saas
- In-depth understanding of subscription model
- Strong commercial acumen, proven ability to build and maintain relationships
- Ability to close at all levels, e.g. lower value subscriptions to more complex sales
- Ability to work in a fast paced, highly dynamic environment
Some of our perks include…
- An organization with truly ground breaking S/W tech
- A fun role with passionate, dedicated team members
- Work-life balance in a company that looks after it's employees
- An organization that looks to promotes from within
- A long list of company benefits, breakfasts, wellness allowance, massages, reward and recognition.
