• Macquarie Park location
• National Facilities Management company
• Collaborative team culture

Great opportunity to show case your excellent customer service skills in this fast paced call centre role. Be part of a collaborative and hard working team culture.

This role is a very fast paced, busy inbound role so you will need to be able to handle high call volumes whilst still providing top quality customer care.

Your responsibilities will be:

• Answering inbound calls from clients across New Zealand and Australia
• Dealing with any enquiries over the telephone
• Develop strong relationships with clients
• Ensure calls are completed within KPI targets
• Answering email queries in a timely manner

Your skills/ experience will include:

• Proven experience in a customer service role for at least 2 years
• Ability to provide excellent customer service both over the phone and email communication
• Be an awesome team player and look out for your colleagues in busier periods
• High attention to detail
• A good problem solver and stay calm under pressure
• Experience handling high call volume.

I am interviewing for this role immediately so please hit APPLY today.