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Customer Service Manager

Job Title: Customer Service Manager
Contract Type: Permanent
Location: Sydney
Industry: Business Support
Salary:
Reference: 643833
Contact Name: Elly Blackburn
Contact Email:
Job Published: 17 November 2020

Description

  • Baulkham Hills location
  • Commercial Contract Company 
  • Collaborative team culture
Great opportunity to showcase your excellent customer service skills in this fast paced Customer Service Manager role. Be part of a collaborative and hard working team culture.

Your responsibilities will be:
  • Manage and maintain strong working relationships with a portfolio of Clients and Operatives  
  • Dealing with any inquiries over the telephone
  • Site visits as required   
  • Retention of clients  

Your skills/ experience will include:
  • Proven experience in a Customer Service Manager OR Account Manager role for at least 3 years
  • Ability to provide excellent customer service both over the phone and email communication
  • Be an awesome team player and look out for your colleagues in busier periods
  • High attention to detail
  • A good problem solver and stay calm under pressure
  • Experience handling high call volume

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