Collections Officer

Job Title: Collections Officer
Contract Type: Permanent
Location: Chatswood, New South Wales
Salary: AU$55000 - AU$65000 per annum + superannuation
Reference: BBBH2654_1556081291
Contact Name: Peri Hann
Contact Email:
Job Published: April 24, 2019 14:48

Job Description

We are currently recruiting for an experienced Collections Officer for an ASX business on the North Shore.

This position requires an adaptable and confident Collections Officer with outstanding attention to detail, who is dedicated and positive with a strong drive to provide only the highest quality service.

Duties, include, but not limited to:

  • Input of billable volumes
  • Following up on claims and payments
  • Manage debt collection processes for ledger of delinquent accounts
  • Locate and contact debtors by phone and email about outstanding obligations
  • Investigate and resolve complaints regarding incorrect debt collection attempts
  • Reconciliation of accounts
  • Error checking

Skills and Experience Required:

  • Experience in a collections environment
  • Strong organisational and problem solving skills
  • Excellent communication, interpersonal and customer service skills
  • Attention to detail and accuracy in a busy working environment
  • Effective time management with the ability to work under pressure and meet deadlines
  • Accurate data entry, keyboard and numeric skills
  • Strong organisational and problem solving skills

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