Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy90ywxlbnqtd2vil2pwzy9iyw5uzxjfzgvmyxvsdf9ob2xkzxiuanbnil1d

 

Call Centre Manager

Job Title: Call Centre Manager
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 646075
Contact Name: Elly Blackburn
Contact Email: eblackburn@talentweb.com.au
Job Published: November 24, 2020 15:00

Job Description

  • Chatswood location
  • Ophthalmology clinic
  • Collaborative team culture
One of Australia's leading Ophthalmology clinics are looking for an experienced Call Center Manager. This is an excellent opportunity to grow and establish a dedicated and fast paced Customer Service team.  

Your responsibilities will be:

  • Manage and maintain triage of incoming calls and inquiries  
  • Co-ordination of transcription services 
  • Marketing campaigns 
  • Data collection for KPIs 
  • Scheduling appointments 
Your skills/ experience will include:
  • Proven experience in a Call Center manager role. 
  • Ability to provide excellent customer service both over the phone and email communication
  • High attention to detail
  • A good problem solver and stay calm under pressure

Get similar jobs like these by email

By submitting your details you agree to our T&C's