Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Negotiable
Reference: BBBH3576_1565566668
Contact Name: Amy Benton
Contact Email:
Job Published: August 12, 2019 09:37

Job Description

My client, one of Australia's leading organisations, are looking for an Application Support Analyst to join their support team located in a modern and spacious Sydney centrally located office

Main responsibilities

  • Provide triage, user-support and trouble-shooting analysis on a number of my client's IT applications
  • Resolve tickets, develop reports and unit tests
  • Heavily involved in continuous improvement, user Management and maintenance checks
  • You will report directly to the IT Service Delivery Manager

Desired Skills and Experience

  • Proven track record working in an Application Support role for either the Financial or Property sector
  • Experiences in supporting ERP or any large financial applications
  • Experiences in analysing or troubleshooting data in excel
  • Basic SQL skills
  • Excellent communication skills with the ability to communicate to both technical and non-technical audiences

The ideal candidate will have the ability to handle multiple tasks at once, meet tight deadlines and deal with difficult stakeholders

If this role sounds like you, please apply to the position or contact me on either 0280759921 or 0452516542 for more information